FAQ

What makes Goodsmith different from a regular contractor?

Finding the right person to work on your home can be a challenge. From researching technicians to bidding out jobs, you can sink hours into a project before the job is even started. That’s not the way we work. With Goodsmith, your monthly or annual subscription gives you access to regular service check-ins and on-call expertise. From routine maintenance to emergency repairs, we’ll oversee each project from start to finish for a truly seamless home care experience.

How much does a subscription cost?

$1,500 up-front or $150 a month for 12 months. Pay in advance and save $300.

This includes regularly scheduled quarterly maintenance, complimentary project management and consultation services, outsourced procurement, and more.

What services are covered in my subscription?

We offer a wide range of maintenance services to keep your home in top shape:

  • A/C filter changes
  • Drain cleaning
  • Dryer vent clean-outs
  • Grout maintenance
  • Handle and hinge care
  • Light bulb checks/changes
  • Mechanical inspections
  • Smoke detector battery changes
  • Spring cleaning
  • Water heater flush

What if I need a service that isn't covered by my subscription?

Every homeowner knows the stress of an unexpected repair job — but we’re here to help. Even if a on-demand service isn’t covered by your subscription, we can coordinate the repair with one of our trusted technicians. You’ll be informed of the cost upfront, and we’ll keep close to them at every step of the project to ensure the job gets done right.

Individually priced solutions include:

  • BBQ deep-cleaning
  • Cabinet adjustments
  • Concrete/flatwork
  • Countertop installation
  • Drywall repair
  • Electrical work
  • Fence repair
  • Garage door repair
  • Grout caulking
  • Gutter cleaning and repair
  • HVAC repair
  • Junk removal
  • Odd jobs
  • Oven vent cleaning
  • Painting
  • Plumbing
  • Power washing
  • Roof repair
  • Specialty cleaning
  • Stucco masonry
  • Tile work
  • Trash hauling
  • Tree trimming
  • Trim work
  • TV mounting
  • Window washing

How do you choose third-party technicians for repair jobs?

There are no shortcuts to safety. That’s why we only work with a trusted network of experienced home care specialists. When we recommend a technician for the job, you can rest assured that they’re the same ones we’d choose for our own homes.

What safety precautions is Goodsmith taking around COVID?

Your family’s safety is more important than ever, which is why we’re taking extra measures to ensure we’re protecting you at every step of a project. In addition to practicing social distancing, we take the temperatures of every employee, wear masks and disposable shoe covers to reduce the spread of germs, and sanitize our hands before and after every job.

How will I be billed?

Paying your bill couldn’t be simpler with our online payment portal, which takes all major credit cards. (Hello, rewards points!) If you’d prefer, we also offer an auto-billing option via; simply complete a one-time credit card authorization form through Authorize.net, and we’ll manage the payment process for you. All services will be included in a single invoice, so you never have to worry about paying a vendor.

As a member, how do I request work?

Members can submit work orders for any job at any time on a dedicated channel through our convenient online messaging service. There’s no time spent on hold or waiting for a callback — just quick responses and quick service.

Why couldn't I sign up?

We never want to call you and tell you we’re stuck in traffic, so we’ve limited our service to homes across certain Houston neighborhoods.If your zip code isn’t listed yet, don’t worry. We’ll be headed your way soon.

I’m Interested

No two homes are the same. We’re happy to start things off with an initial visit to take your home’s temperature, talk through to-do’s, and go from there.

Schedule a Walkthrough

I’m Convinced

Ready for regular check-ins and on-call expertise? Become a member with a monthly or yearly subscription, and replace piecemeal fixes with peace of mind.

Become a Member